Terms and Conditions

  • Shipping and Delivery Information

    Processing Time: Orders are processed within 1–3 business days.

    Estimated Delivery Time:

    Norway: 2–5 business days

    Europe: 5–10 business days

    Rest of the World: 10–21 business days

    Shipping Costs: Calculated and displayed at checkout.

    Please note that delays may occur due to customs or unforeseen circumstances. Currently, tracking information is not available. If you have any concerns about your order, feel free to contact us.

  • Can I customize my order?

    Yes, we love creating custom pieces tailored to your preferences! At HushHue Studios, we specialize in handmade creations, and we’re happy to discuss personalized orders to make your vision come to life. Whether it’s a unique color, design variation, or special touch for your order, we’re here to help.

    To inquire about a custom order, please fill out the form on our Contact Page, and we’ll get back to you as soon as possible. Please include details about your request, and we’ll work with you to bring your idea to reality. Custom orders may have longer processing times, but they’ll be worth the wait!

  • Customer Support

    At HushHue Studios, we strive to ensure your experience is as smooth as possible. If you have any questions or concerns regarding your order, product details, or policies, our team is here to help.

    For inquiries, feel free to reach out via our Contact Page or send an email to HushHueStudios@gmail.com. We aim to respond to all inquiries within 24–48 hours

    Thank you for choosing HushHue Studios. Your satisfaction is important to us!

  • Terms of Sale

    All sales are conducted in compliance with Norwegian consumer law. This ensures that your rights as a buyer are protected whether you reside in Norway or abroad.

    Please note that our products are carefully handmade, which means slight variations in color, shape, or texture may occur. These subtle differences are a testament to the craftsmanship and individuality of each piece, making every item truly unique.

    For customers outside of Norway, please be aware that additional taxes, duties, or customs fees may apply depending on your country's regulations.

    If you have any questions or need further assistance, please visit our contact page.

  • Right of Withdrawal

    Right of Withdrawal

    As a customer, you have the right to cancel your purchase within 14 days of receiving your order. To exercise your right of withdrawal, contact us at HushHueStudios@gmail.com with your order details.

    Return Instructions

    Ensure the product is in its original condition and packaging.

    Contact us at HushHueStudios@gmail.com to initiate the return process.

    Once your return is approved, you will receive instructions on how to ship the product back to us. Return shipping costs will be covered by the customer unless the product is defective or an incorrect item was shipped

    Refunds will be processed within 14 days of receiving the returned product.

  • Company Information

    Company Name: Noah Spange Skog Studio

    Organization Number: 821368162 MVA

    Address: Vestoppfaret 14, 1452 Nesoddtangen, Norway

    Email: HushHueStudios@gmail.com

    Phone: +47 41254405

  • Payment

    We currently offer payment options including Paypal, Vipps, Klarna and Stripe. The total amount for your order will be charged when the order is confirmed and processed.

  • Defects in Products

    If you receive a defective or incorrect product, please contact us to initiate a claim. The product must be returned in its original condition and packaging. The standard claim period is 2 years from the date of purchase. Return shipping costs for defective or incorrect items will be covered by us.

  • Dispute Resolution

    If a dispute arises, please contact us via email or phone. If the matter cannot be resolved, you may escalate the issue to the Norwegian Consumer Council or another appropriate dispute resolution authority in compliance with Norwegian law.

Privacy Policy

Last updated: December 1, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Company: Refers to Noah Spange Skog Studio, Vestoppfaret 14, 1452 Nesoddtangen, Norway.
  • Cookies: Small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history among its many uses.
  • Country: Refers to Norway.
  • Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Service: Refers to the Website.
  • Service Provider: Any natural or legal person who processes data on behalf of the Company.
  • Usage Data: Data collected automatically, generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
  • Website: Refers to HushHue Studios, accessible from https://www.hushhuestudios.com/.
  • You: Refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. This may include:

  • Your device's Internet Protocol (IP) address
  • Browser type and version
  • Pages of the Service visited, time spent, and timestamps
  • Unique device identifiers and other diagnostic data

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Examples include:

  • Necessary Cookies: Enable core functionality and prevent fraudulent activity.
  • Functional Cookies: Remember Your preferences, such as language settings.
  • Analytics Cookies: Help improve our Service by collecting usage data.

Use of Your Personal Data

The Company may use Your Personal Data for the following purposes:

  • To provide and maintain our Service
  • To manage Your Account
  • To perform a contract, such as the purchase and delivery of goods
  • To contact You regarding updates, inquiries, or support
  • To analyze data for improvement of our services

Retention of Your Personal Data

We retain Personal Data as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Usage Data may be kept for a shorter duration unless required for legal or security purposes.

Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to computers located outside your jurisdiction where data protection laws may differ.

Delete Your Personal Data

You have the right to request deletion of Your Personal Data. Contact us to initiate the process.

Children's Privacy

Our Service is designed for general audiences and is not specifically directed towards children. We do not intentionally collect personal information from individuals under any specific age. If you believe that a child has provided us with personal data without appropriate consent, please contact us at HushHueStudios@gmail.com, and we will take steps to address the situation.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. Changes will be posted on this page with the updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: HushHueStudios@gmail.com
  • By visiting our website: Contact Us
  • By phone: +47 41254405